In compliance with the General Data Protection Regulation —Regulation EU 2016/679— and Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights, users of this website are informed about the processing of their personal data.

1. Data controller

Owner: Juan Carlos Gil Ponce
Tax ID / NIF: 25601719M
Address: C/ Ronda 5, 29470 Cuevas del Becerro, Málaga, Spain
Telephone: +34 685 31 15 71
Email: casaruralelpinsapo@hotmail.com
Tourist licence: VUT/MA/77656

2. Purpose of data processing

The personal data provided by the user through this website, by email, telephone, contact forms, WhatsApp or other communication channels may be processed for the following purposes:

• To respond to enquiries or requests for information.
• To manage bookings or requests related to the accommodation.
• To maintain communication with the user.
• To send information related to the stay, availability, prices or services.
• To comply with the legal obligations applicable to the owner.
• To manage possible incidents, complaints or subsequent communications.

The data will not be used for purposes other than those indicated without the user’s prior consent.

3. Personal data processed

Depending on the contact method used by the user, the following data may be processed:

• Name and surname.
• Email address.
• Telephone number.
• Details related to the booking or request made.
• Stay dates, number of guests or other information voluntarily provided.
• Any other data that the user includes in their communications.

The user guarantees that the data provided is true, accurate and up to date.

4. Legal basis for processing

The legal basis for the processing of personal data is:

• The user’s consent when voluntarily contacting the owner.
• The execution of pre-contractual or contractual measures when the user requests information or makes a booking.
• Compliance with legal obligations applicable to the owner.
• The legitimate interest of the owner in responding to communications, managing requests and maintaining the relationship with users.

5. Data retention

Personal data will be kept for the time necessary to respond to the user’s request, manage the booking or maintain the corresponding commercial relationship.

Afterwards, the data may be kept for the legally required periods in order to deal with possible legal, tax, administrative or contractual liabilities.

When the data is no longer necessary, it will be securely deleted.

6. Disclosure of data to third parties

Personal data will not be transferred to third parties, except where required by law or when necessary for the correct provision of the requested service.

In certain cases, the data may be processed by external providers related to technology services, web hosting, email, booking management, website maintenance or administrative services, always under the corresponding legal guarantees.

Likewise, if the booking is made through external platforms, booking engines or tourist portals, the processing of data will also be subject to their own privacy policies.

7. User rights

The user may exercise the following rights at any time:

• Right of access to their personal data.
• Right to rectification of inaccurate data.
• Right to erasure of their data.
• Right to object to processing.
• Right to restriction of processing.
• Right to data portability, where applicable.
• Right to withdraw consent previously given.

To exercise these rights, the user may send a request to the following email address:

casaruralelpinsapo@hotmail.com

The request must clearly indicate the right the user wishes to exercise, and proof of identity may be required where necessary.

8. Complaint before the supervisory authority

If the user considers that the processing of their personal data does not comply with current regulations, they may lodge a complaint with the Spanish Data Protection Agency.

However, users are encouraged to contact the owner first in order to try to resolve any matter related to the processing of personal data.

9. Data security

The owner undertakes to apply the necessary technical and organisational measures to protect users’ personal data and prevent its loss, misuse, unauthorised access, alteration or disclosure.

However, users should be aware that security measures on the Internet are not completely infallible.

10. Minors

This website is not intended for minors.

If a minor provides personal data through this website, authorisation from their parents, guardians or legal representatives will be required.

11. Contact forms and communications

Data sent through contact forms, email, telephone or WhatsApp will be used solely to respond to the enquiry, request or communication made by the user.

The user agrees not to send third-party data without having the corresponding authorisation.

12. Social media and external links

This website may include links to social media, maps, booking platforms or other external websites.

The owner is not responsible for the privacy policies, contents or practices of such third parties. The user should review the legal terms and privacy policies of each external platform they use.

13. Changes to the Privacy Policy

The owner reserves the right to modify this Privacy Policy in order to adapt it to legislative, technical, organisational or operational changes affecting the website.

The version published on this page will be the version in force at any given time.

14. Contact

For any enquiry related to this Privacy Policy or the processing of personal data, the user may contact the owner through:

Email: casaruralelpinsapo@hotmail.com
Telephone: +34 685 31 15 71
Address: C/ Ronda 5, 29470 Cuevas del Becerro, Málaga, Spain